Get in Touch With Us

If you have a question about our reviews, spotted something that needs correcting, or want to share feedback about any of the casinos we cover, this is the right place to start. Below you will find how to reach us, what kinds of messages we handle, and what happens after you write in.

How to Reach the American Casinos Team

Email is the most direct route to our editorial team. Write to us at [email protected] and a real person will read your message. We aim to reply within two working days. During periods of high volume it may take a little longer, but we follow up on every enquiry.

To help us get back to you faster, briefly describe the nature of your message in the subject line — for example, whether it concerns a review, a bonus term, a responsible gambling resource, or a partnership proposal.

What You Can Write to Us About

We hear from a wide range of readers. The most common reasons people contact us include:

• Accuracy and corrections — If a bonus figure, wagering requirement, licence detail, or any other fact on our site looks out of date or wrong, please flag it. We take accuracy seriously and review flagged content promptly.
• Questions about our reviews — Not sure what a particular rating reflects, or want more context on how we assessed a casino? Ask us directly and we will explain our reasoning.
• Responsible gambling concerns — If gambling is causing you or someone you know distress, mention it in your message and we will point you to relevant support organisations, including the National Problem Gambling Helpline (1-800-522-4700) and the National Council on Problem Gambling at ncpgambling.org.
• Content suggestions — If there is a topic you would like us to cover — a specific casino, a payment method, or a regulatory question — we genuinely consider reader input when planning new content.
• Editorial and partnership enquiries — If you represent a brand and want to understand how our review process works, or explore whether a commercial relationship is possible, introduce yourself and describe what you have in mind. Our rankings reflect editorial assessment; commercial relationships do not buy position.
• Technical issues — Broken links, pages that will not load, or anything else that affects your experience on the site — let us know and we will look into it.

What to Expect After You Write In

Every message is read by a member of the editorial team, not filtered by an automated system. We do not send template acknowledgements in place of a real reply. What you get back will be a considered response from someone who has read what you wrote.

If your message concerns a factual correction, we will review the relevant content and update it where the evidence supports a change. If it concerns a casino or bonus term, we will cross-reference against available sources before replying. We will always let you know the outcome.

A Note on How We Work

American Casinos is an independent comparison site covering online casinos available to players in the United States. Our reviews are based on research and editorial judgement. We may earn commission when a reader follows a link and registers with a casino, but that commercial relationship has no bearing on how casinos are ranked or described — a top position is earned, not bought.

All casinos we cover operate under licensing arrangements applicable to their markets. We verify that sites use HTTPS encryption and, where information is available, that they use certified random number generators for their games. RTP figures published by casinos represent long-term statistical averages across many rounds of play and say nothing about what any individual session will produce.

We encourage every reader to gamble only within their means, to use the deposit and session-limit tools that licensed casinos are required to offer, and to reach out for support if gambling stops being a source of enjoyment. You can find further guidance through the National Council on Problem Gambling and through individual state programmes such as those administered by your state's gaming control board.

Contacting Us About a Specific Casino

If your question relates to one of the casinos we review — Raging Bull, Ignition, Slots of Vegas, Ducky Luck, Slots and Casino, Card Crush, Zumba Cards, Casino Extreme, or Dream Royale — please name the casino in your subject line and describe exactly what the issue is. Include any relevant details such as the bonus offer you were looking at, the payment method in question, or the page on our site where you saw the information.

We cannot intervene in disputes between players and casino operators, and we are not affiliated with any of the casinos we cover in a way that gives us access to their customer systems. For account, withdrawal, or gameplay disputes, the casino's own support team and, where applicable, its licensing authority are the right points of contact. What we can do is flag patterns of reader concern in our ongoing review process.

Our Response Standards

We commit to the following:

1. Every message receives a reply from a real team member, not an automated response.
2. Factual concerns are investigated before we reply, not dismissed.
3. Responsible gambling messages are handled with care, and appropriate support signposting is always included.
4. Partnership and commercial enquiries are considered separately from editorial content, and our rankings are not open to commercial influence.
5. We aim to respond within two working days; if it will take longer, we will say so.

Thank you for taking the time to reach out. Clear, honest feedback from readers is one of the most useful inputs we have for keeping this site accurate and genuinely useful.